Claims

In the unfortunate event that you need to submit a claim for insurers consideration, please contact us as soon as possible, as any delay could invalidate or prejudice your position.

We will provide advice and guidance on how to present a claim to insurers along with details of the information required and actions you will need to take.

As part of our service proposition we will, where required, on your behalf, liaise with insurers, loss adjusters and other parties involved in your claim, to ensure efficient and timely responses.

Notify us about a claim/incident

 

In some instances, where immediate action is required outside of our standard office hours, you may find a 24 hour Emergency Claims Helpline in your insurer documentation.

If you do choose to notify insurers by this method, please also contact us when our office re-opens so we can then liaise with insurers to progress your claim on your behalf.

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    Chartered Status

    Adler Fairways is a Chartered Insurance Broker. Chartered status is the gold standard. It is only awarded to brokers that are committed to developing and maintaining the knowledge and capability of their people to deliver the highest quality service.

    Experienced

    Clients benefit from the combined strength and expertise of the W B Baxter and Adler Fairways Insurance Brokers Limited teams, delivering consistently high standards of service while supporting the future of the insurance industry and local communities.

    Independent

    We are proud of our independent status, built on strong family business values that remain at the heart of everything we do, guiding our continued growth, development and commitment to exceptional client service.

    Need help with a Claim?

    Branch Location:
    Regus Civic Building,
    2nd Floor,
    323 High Street,
    Epping, Essex,
    CM16 4BZ


    W B Baxter is a trading name of Adler Fairways Insurance Brokers Limited. Adler Fairways Insurance Brokers Limited is authorised and regulated by the Financial Conduct Authority under FRN Number 309236. You may check this on the Financial Services Register by visiting the FCA’s website, www.fca.org.uk/register/ or by contacting the FCA on 0800 111 6768. Adler Fairways Insurance Brokers Limited is registered in England and Wales under registration number 04525948. Our registered address is Number 22 Mount Ephraim, Tunbridge Wells, Kent TN4 8AS.