In the unfortunate event that you need to submit a claim for insurers consideration, please contact us as soon as possible, as any delay could invalidate or prejudice your position.

We will provide advice and guidance on how to present a claim to insurers along with details of the information required and actions you will need to take.

As part of our service proposition we will, where required, on your behalf, liaise with insurers, loss adjusters and other parties involved in your claim, to ensure efficient and timely responses.

In some instances, where immediate action is required outside of our standard office hours, you may find a 24 hour Emergency Claims Helpline in your insurer documentation. If you do choose to notify insurers by this method, please also contact us when our office re-opens so we can then liaise with insurers to progress your claim on your behalf.

Need advice? Get in touch.

Call 020 8554 5500 During Business Hours (Mon-Fri)

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    Chartered Status

    We have been awarded the prestigious title of Chartered Insurance Brokers by the Chartered Insurance Institute (CII).

    Insurance Network

    Membership to WTW Networks enables us to offer a compelling proposition for the benefit of our clients.

    Company History

    Maintaining our reputation since 1911, we pride ourselves on delivering professionalism, transparency and integrity.

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    W B Baxter Ltd,
    263 Cranbrook Road,
    Ilford, Essex,
    IG1 4TG

    Copyright @ 2023 W B Baxter Ltd.
    W B Baxter Ltd is authorised and regulated by the Financial Conduct Authority (FCA). Company Registration Number: 277519 | FCA Registration Number: 146480. If you have a complaint or dispute with us and are unable to resolve this to your satisfaction, we are obliged to offer you the Financial Ombudsman Service to help resolve this, please see the following link for further details: