About Us

Founded by William Baxter in 1911, W B Baxter focus on both general insurance and financial services.

Today, we maintain a reputation that was established over 100 years ago. We pride ourselves on delivering the highest levels of professionalism transparency and integrity. These core values have helped differentiate us from other brokers.

At W B Baxter we understand that client relationships remain paramount to our business. As a consequence we offer efficient solutions that are completely tailored to our clients requirements. Our lasting professional relationships consist of clients dating back three, even four generations, making us proud of our heritage and the longevity of our business. Indeed William Baxter’s grandson, Howard Lee, is the current Managing Director of W B Baxter.

We firmly believe that insurance for our clients should form a three way partnership with insurers, ourselves and at the centre of this, you, our client. We strive to build and maintain excellent trading relationships with our insurer partners, which enables us to combine comprehensive insurance solutions with competitive prices – ultimately providing our clients with the best solution.

All of our broking staff are members of the Chartered Insurance Institute and over 70% have secured professional qualifications through examination. All remaining customer facing General Insurance staff are studying towards qualifications and all employees undertake a programme of Continued Professional Development, to ensure we provide the levels of professional advice that our clients have come to expect from us.

See below contact details of our staff.

Should you have a general enquiry, please call 020 8554 5500 or email contact@wbbaxter.co.uk

Howard Lee FCA
Managing Director
020 8518 9143 / 07836 510 700

David Stingemore ACII
Chartered Insurance Broker, Director
020 8518 9143 / 07879 634 458

Stephen Saunders
020 8518 9142 / 07976 854 212

Phil Boyle ACII
Chartered Insurance Broker, General Insurance Manager
020 8518 9150 / 07447 447 777

Ben Lee BA (Hons). Dip CII
Business Development Manager
020 8518 9147 / 07944 158 017

James Miller BA (Hons). Dip CII
Corporate Senior Account Handler
020 8518 9154

Dave Humphreys Cert CII
Corporate Account Handler
020 8518 9153

Alex Coleman Cert CII
Corporate Account Handler
020 8518 9144

Jagdeep Nagra BA (Hons). Cert CII
Corporate Account Handler
020 8518 9149

Franki Tabram
Corporate Account Handler
020 8518 9156

Kalver Mann Cert CII
Private Clients Account Handler
020 8518 9146

Anna Pasterfield Cert CII
Private Clients Account Handler
020 8518 9168

Chris Collins BSc (Hons)
Private Medical Account Handler
020 8518 9159

Jamil Khan BA (Hons)
Independent Financial Adviser – Financial Services / Wealth Management
020 8518 9161

Rukayat Sanusi
Senior Administrator – Financial Services / Wealth Management
020 8518 9162

Core Values

At W B Baxter, we are devoted to providing the best insurance solution for our clients, ensuring customer satisfaction in every instance.


We will always work with the best interests of our customers as our principle objective and strive to achieve the highest possible customer service standards. Treating our customers fairly is at the heart of our process.

Our aim is to be the preferred, long standing Insurance Broker and Financial Adviser partner for our existing and new customers and a trusted and respected partner to our insurers and suppliers.

W B Baxter is a member of WTW Networks, which enables us to benefit from the expertise, relationships and global resources of WTW. WTW provides data-driven, insight-led solutions in the areas of people, risk and capital.

WTW Networks is made up of a select group of independent insurance brokers around the UK who are committed to providing the highest standards of service, professionalism and dedication to meet their client’s individual needs.

As a member of WTW Networks, we have access to a panel of leading global and specialist insurers, allowing us to provide our clients with a wide choice of cover at competitive rates. A number of these insurers offer exclusive cover, policy enhancements, or both, available to brokers who are members of WTW Networks.

Our membership to WTW Networks enables us to offer a compelling and competitive proposition for the benefit of our clients.

Learn more about WTW Networks here: wtwnetworks.com/your-broker-and-wtw-networks

**WTW (NASDAQ: WTW) provides data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of their colleagues serving 140 countries and markets, they help organizations sharpen their strategy, enhance organizational resilience, motivate their workforce and maximize performance.**
Read more

Our Experience

Being established and trading in the insurance world for more than 100 years, has provided W B Baxter and our employees with a wealth of experience to draw upon when discussing and arranging insurance solutions for our customers.

Collectively, our 3 directors have over 110 years of experience in the insurance industry, of which more than 90 years have been at W B Baxter. Additionally, our current team boast a wealth of experience in the industry again with over 100 years between them here at W B Baxter.

We have an extensive understanding of our company and a wealth of industry knowledge, making us confident that we can always provide advice that you require in relation to your insurance requirements.

Chartered Status

Social Responsibility

W B Baxter Ltd,
263 Cranbrook Road,
Ilford, Essex,

Copyright @ 2023 W B Baxter Ltd.
W B Baxter Ltd is authorised and regulated by the Financial Conduct Authority (FCA). Company Registration Number: 277519 | FCA Registration Number: 146480. If you have a complaint or dispute with us and are unable to resolve this to your satisfaction, we are obliged to offer you the Financial Ombudsman Service to help resolve this, please see the following link for further details: financial-ombudsman.org.uk